Website Support+
Have a team on hand for website changes, updates and monitoring.
Stop waiting on a developer. For WordPress sites on our hosting, we make small changes, keep plugins and themes up to date, watch your uptime and upload your blog posts, so your site stays secure and current.
Why businesses choose it
- Get changes made without hiring a developer
- Keep your site secure with regular updates and health checks
- Get urgent help if your site goes down
- Have up to 3 blog posts uploaded each month
What's included
- Technical support by email
- Minor changes: fonts, colours, images, text, forms, sections
- Plugin and theme updates, quarterly backend updates, health checks
- Uptime monitoring and urgent help if the site goes down
- Up to 3 blog posts uploaded a month (you provide content)
- AI chat receptionist code installed on your site
Who it's for
- Owners who want changes made without hiring a developer
- Anyone with a new Express or Templated build (3 months required)
How onboarding works
- Pay securely
- We connect support to your hosted site
- Email your change requests any time
Active within 1 business day of payment.
FAQs
What's not included?
Full rebuilds, new features or custom development, email setup and booking integrations. We quote those separately.
How does monthly billing work?
You pay the first month (plus any one-time setup) today. Before each new month we email you a secure Razorpay payment link. Nothing is auto-debited, and you can stop by simply not renewing (see minimum terms on specific services).
Why is there no GST on my invoice?
Vandiya Softwares Private Limited is not currently registered under GST, so no GST is charged. You receive a proper numbered invoice for every payment.
When does work start?
Our onboarding team contacts you within 1 business day of payment with a short form, and books a call where the service needs one. Nothing goes live until you've seen it.
Which payment methods can I use?
UPI, debit and credit cards, netbanking and popular wallets, all through Razorpay's secure checkout.
Can I get a refund?
Software subscriptions can be fully refunded within 7 days of your first purchase. For services, anything we have not started is refunded in full; completed setup or design work is not refundable. Full details: https://vandiya.com/refund-policy
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