This Privacy Policy explains how Vandiya Technologies Private Limited ("Vandiya," "we," "us," or "our") handles information in connection with our website at vandiya.com and our products and services (together, the "Services"). We provide software for growing businesses across the United States, Canada, and India.
1. Information we collect
Information you provide. When you create an account, contact us, or subscribe to a product, we collect details such as your name, business name, email address, phone number, and the content of your messages. Payments are handled by third-party payment processors; we do not store full card numbers on our servers.
Customer data you store in the Services. When you use our CRM and related tools, you may add records about your own contacts and customers. You control that data, and we process it on your behalf to provide the Services.
Information collected automatically. When you visit our website or use the Services, we may collect usage data, device and browser information, IP address, and similar technical details through cookies and analytics tools.
2. How we use information
We use information to provide, maintain, and improve the Services; to set up and manage accounts; to process transactions; to respond to enquiries and provide support; to send service and, where permitted, marketing communications; to keep the Services secure and prevent abuse; and to comply with legal obligations.
3. Cookies & analytics
We use cookies and similar technologies to run the site, remember preferences, and understand how the Services are used. We use analytics tools, including Google services, to measure traffic and performance. You can control cookies through your browser settings; disabling some cookies may affect how the site works.
4. How we share information
We do not sell your personal information. We share information only as needed: with service providers and sub-processors who help us operate the Services (for example, hosting, payment processing, email delivery, and analytics); when required by law or to protect our rights and users; and in connection with a business transfer such as a merger or acquisition. Service providers are bound to use the information only to provide services to us.
5. Data retention
We keep information for as long as your account is active or as needed to provide the Services, and thereafter as required to meet legal, accounting, or reporting obligations. You may request deletion of your account and associated data as described below.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights & choices
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at support@vandiya.com. Where we process customer data on your behalf, we will direct requests to the relevant account owner.
8. International transfers
We operate across the US, Canada, and India, so information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards for such transfers.
9. Children's privacy
The Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
10. Third-party links
The Services may link to third-party sites and tools that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy notices.
11. Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the "last updated" date above, and material changes may be communicated through the Services.
12. Contact us
Questions about this Policy or your information? Contact Vandiya Technologies Private Limited, Chennai, Tamil Nadu, India, at support@vandiya.com.